Política de envío

Order Processing



All orders are processed within 1–3 business days (excluding weekends and holidays).


Once your order is placed, you will receive a confirmation email. When your order ships, you’ll receive a tracking number to follow your delivery.





 Shipping Rates & Delivery Times



Shipping rates are calculated at checkout based on your location and selected shipping method.


Estimated delivery times:


  • Standard Shipping (U.S.): 3–7 business days
  • Expedited Shipping: 2–3 business days



Please note: delivery times are estimates and may vary depending on carrier delays or high-volume periods.





 Domestic Shipping



We currently ship within the United States.





 International Shipping



We offer international shipping to select countries.

Shipping rates and delivery times vary based on destination.


Customers are responsible for any customs duties, taxes, or import fees required by their country.





 Order Tracking



Once your order has shipped, you’ll receive an email with tracking information so you can monitor your delivery in real time.





Delays



While we do our best to ensure timely delivery, Root + Rested is not responsible for delays caused by:


  • Shipping carriers
  • Weather conditions
  • Customs processing






 Incorrect Addresses



Please ensure your shipping address is correct at checkout.


We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.





Lost or Stolen Packages



If your package is marked as delivered but cannot be located:


  • Please check with neighbors or your local carrier
  • Contact the shipping carrier directly



Root + Rested is not responsible for lost or stolen packages once marked as delivered.





 Need Help?



If you have any questions about your order, feel free to contact us—we’re here to help.