Shipping policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is placed, you will receive a confirmation email. When your order ships, you’ll receive a tracking number to follow your delivery.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Please note: delivery times are estimates and may vary depending on carrier delays or high-volume periods.

Domestic Shipping

We currently ship within the United States.

International Shipping

We offer international shipping to select countries.

Shipping rates and delivery times vary based on destination.

Customers are responsible for any customs duties, taxes, or import fees required by their country.

Order Tracking

Once your order has shipped, you’ll receive an email with tracking information so you can monitor your delivery in real time.

Delays

While we do our best to ensure timely delivery, Root + Rested is not responsible for delays caused by:

Incorrect Addresses

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your package is marked as delivered but cannot be located:

Root + Rested is not responsible for lost or stolen packages once marked as delivered.

Need Help?

If you have any questions about your order, feel free to contact us—we’re here to help.

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